Privacy Policy

This policy applies to the information sent by any of our customers thru our e-mail estimate option.

 

Our e-mail administrator wipes out all e-mails from our server every week.

Houston Locksmith does not in any circumstance collect and store a users data for marketing puproses.

Houston Locksmith does not deliver any information to 3rd parties.

The information we receive (such as mobile phone numbers, addresses, names etc…) by a customer is only used to contact such a customer with an estimate for the requested service, either by e-mail or phone in the case that a phone number was supplied.

Opt-out : We do not keep a mailing list of customers but in the event that a visitor feels his or her mail has been compromised by Houston Locksmith. Feel free to contact us thru this mail: locksmithwebmaster@gmail.com and our manager will contact you within 1 business day to sort out the trouble you are experiencing.

 

Google Analytic Data

This website uses “Google Analytics” TM for statistical data for the betterment of this site.

Google analytics uses “cookies” to track a visitors interactions within the site.

Google analytics uses IP addresses to track the general location of a user, typically within a given city.

Google Analytics does not track personal information.

Google has a browser plug-in which enables you, the visitor, to opt-out of any communications with the google servers. Learn more about the google Browser opt-out here.

For all the detailed information provided by google click here.

  • FAQs:

    What are your office hours?

    We are open 24 hours a day, 7 days a week, including holidays. Yes, we're available at any time, any day, anywhere - always!

    I just lost my keys. Do I have to buy a new lock?

    Unless your lock was visibly damaged or tampered with, we can rekey your current lock and cut you a new set of keys on the spot. This renders your old key useless.

    What kind of warranty do you offer?

    To assure you of our premium service, we offer a 90-day warranty on all labor. However manufacturers’ warranties on locks, safes and other products varies greatly. Be specific or better yet, call (281) 809-0061 and tell us about the kind of security you want so we can quote correctly you based on your specifications.

    My keys are too worn out, what do I do?

    If no one will cut your keys because they're too worn out, call us at (281) 809-0061 we'll can mold a key out of the lock itself for you! If it is a car key, we can even decode it and cut one out like the original because of our computerized key machines.

    Why does it seem like the “best” locks are always the most expensive?

    As locks become old over time, the pins in a lock cylinder tend to wear down causing your keys to get stuck, continuously moving the key in the lock to make it work. In some cases, the keys you were given have probably have likely been copied several times or the key has been worn down which can cause your lock to act like it is breaking. The solution is to have a professional locksmith make a new copy of the key or rekey the lock.

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